Case Studies

Featured Work

Different Industries. Same Problem.

The industries change. The underlying challenge doesn't: understand the people, understand the workflow, find the real problem, and make the technology work better.

Enterprise UX · Salesforce · Workflow Transformation

Enterprise UX at Cencora

Leading UX strategy and product design for Salesforce and web applications at Cencora — while transforming undocumented GPO business processes into actionable product intelligence.

Reduced task completion time by 40% across core Salesforce workflows

EnterpriseSalesforceUX Strategy

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Healthcare Product Strategy · EHR · Startup

$8.5M Prototype — Cohesity EHR

Designed the proof-of-concept for an integrated Electronic Health Record and Patient Portal that secured $8.5M in investment capital — from zero to funded in under six months.

$8.5M in investment capital secured

HealthcarePrototypingEHR

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Product Design · Leadership · Entrepreneurship

Building TAP Developers from the Ground Up

Founded and led a software development company delivering custom enterprise web and mobile applications for 7 years — wearing the hats of designer, strategist, and business owner simultaneously.

7 years of sustained growth, 20+ enterprise clients

LeadershipMobileWeb

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Building TAP Developers from the Ground Up

Enterprise Product Design · Manufacturing

Transmission Automated Solutions (TAS)

Designed an integrated platform connecting remanufacturing production, sales, core management, inventory, parts ordering, warranty, and retail service operations within a single system.

Fragmented, paper-heavy industry transformed into a connected workflow

ManufacturingEnterprise SoftwareMobile

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More work

Additional selected work

Insurance · Web Application · UX

BASIC GateKeeper

Redesigned a command-prompt insurance and COBRA management system into a modern web application — under a tight deadline after a national competitor acquisition.

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Food Distribution · Web Application · Legacy Modernization

SGC BidBase

Replaced a 1990s Microsoft Access foodservice bidding system with a secure web application — designed so experienced salespeople could become productive with minimal instruction.

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Education · Web Application · SaaS

Anthology / UNCW Meal Planner

Rebuilt a university meal planning experience for UNCW — making it secure, scalable, and reskinnable for Blackboard's full institutional customer base.

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Financial Services · Mobile · Web Application

Skyline Capital

Turned a paper-heavy used-car floor planning operation — managed by four employees working 7 days a week — into a scalable digital business with a mobile audit app and customer portal.

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Agriculture · Mobile · Marketplace

The Cattle Company

Designed a mobile marketplace enabling buyers and sellers across the country to auction cattle lots and arrange shipping — transforming a traditionally regional, physical transaction.

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Healthcare · Mobile · Accessibility

Breast Cancer Foundation

Reduced a week-long financial assistance process to minutes — combining an administrative web application with a mobile app enabling patients to submit bills for immediate payment.

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Manufacturing · Mobile · Marketplace

Radix IQ

Designed a national-ready platform for heavy equipment sales — organizing complex categorization and machine options into an experience that supported both buyers and sellers.

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Manufacturing · Mobile · Global

KMT Waterjet Cut Calculator

Transformed an internal competitive spreadsheet into an interactive global marketing tool — supporting audiences in the US, South America, Europe, and Asia.

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Education · Enterprise Software · Mobile

Slate Temp Management

Designed a modern substitute teacher scheduling system — built from user research — that launched in 18 months including deployment with the state's largest school system.

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Healthcare · Mobile · Analytics

STATalert

Reframed a minor convenience request into a radiology analytics and workflow tool — allowing physicians to monitor results in real time and reduce patient discharge delays.

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Education · Hardware · UX

Blackboard U-Pass Kiosk

Reduced a 10-step student card-loading process to one — combining software, hardware integration, and physical kiosk design into a repeatable model deployed at multiple universities.

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Construction · Process Design · Enterprise

Miller Commerce

Made a complex construction project management process visible for the first time — enabling a lean team to establish KPIs, identify bottlenecks, and manage multi-million-dollar timelines.

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Healthcare · Mobile · Sports Technology

Panthertec Athletic Management

Made real-time motion tracking accessible to coaches and therapists — capturing movement data, analyzing performance, and enabling remote patient monitoring across the country.

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A pattern across the work

Across industries as different as healthcare, education, construction, financial services, agriculture, manufacturing, insurance, and food distribution, the projects share a consistent philosophy: the technology is rarely the starting point. The people and the problem are.

Listen. Observe. Understand. Simplify. Design. Build. Measure the impact. The best solutions don't simply digitize an existing process — they make the process understandable, remove unnecessary complexity, and create new possibilities for the people and organizations that depend on them.

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